FAQ

• What is Ozon?

  Established in 1998, Ozon.ru is #1 Russian multi-category marketplace with 17 million customers base and more than 3,5 million visitors daily delivering to all parts of Russia.

• How does Ozon cross-border work?

  Ozon acts as a marketplace where international Sellers place their offers and receive orders from Customers and then ship parcels directly to them.

• How do I register on Ozon.ru?

  https://seller.ozon.ru/cb/application
  Everything is done online, you need to upload:
  Document of registration for your company in a country different than Russia ID or passport of the person entitled to manage the business.

• How much time does the registration process take?

  It usually takes about 1-2 days from registration to confirmation of Seller Account.

• What are Customs fees for
  cross-border orders?

  Orders with value below 200 Euro and weight less than 31kg are duty free. For orders with value above 200 Euro Customer pays 15% of the difference between 200 Euro and price of an order. For orders with weight over 31kg Customer pays 4 Eur per each 1kg above the limit. It can be any number of orders per Customer in a week/month/etc.

• What is VAT % for cross-border orders?

  There is no VAT for cross-border orders in Russia.

• Who handles customs procedure?

  Courier company handles all requirements to ship cross-border goods to Russia.

• Are there any rules or limits about the number of items I should sell/upload?

  We allow any number of goods to be listed and sold on Ozon.